What To Expect
At JRSYPLUG, we want every customer to know exactly what to expect from the moment an order is placed to the moment it arrives at your door. Please review the information below before completing your purchase.
Made to Order
Most items are made to order. This allows us to offer a wider range of styles, teams, and customization options while keeping costs fair for our customers.
Order Processing
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Orders are immediately processed once placed.
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Because production begins right away, we can only cancel orders if requested within 24 hours of purchase.
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After 24 hours, cancellation requests cannot be accepted.
Production & Shipping Timeline
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Total delivery time is approximately 14-21 business days.
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Your item is produced, quality-checked, and then shipped.
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Tracking information is provided once production is nearly complete, typically 7–14 days after placing your order.
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Once tracking is issued, your package continues through the shipping process until delivery.
Reviews and Discounts
Approximately 3 days after order arrival you will be sent a review request. Any review will earn you a discount on your next order but leaving a review with an image will earn a large discount! Look out for this Email/Text!
Returns & Refunds
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Refunds for returned items are issued as store credit via an electronic gift card once your return is received and inspected.
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Store credit is delivered to the email associated with your order.
Need Assistance?
For questions about your order, tracking, or return requests, please contact us any time:
jrsyplug.service@gmail.com