Shipping
Shipping policy
We provide international shipping by 4PX and in USA by USPS & DHL.
Shipping times average from 10-21 business days. (NOT including 3 day processing time). Orders MUST be cancelled within 24 hours after purchase.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services.
Shipping time varies by location. These are our estimates:
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14-21 Business Days.
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Australia, France, Germany, United Kingdom |
21-31 Business Days.
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Europe, Canada (not includingFrance and Germany), New Zealand (ePacket) |
25-45 Business Days.
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Mexico, Central America, South America (ePacket) |
25-45 Business Days.
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* This Does NOT include 3-5 day processing time
Max Delivery Time (US) - 30 Business Days
Max Delivery Time (International) - 45 Business Days
Feel free to message us on Instagram @jrsyplug
or email us at jrsyplug.service@gmail.com.
TRACKING INFORMATION
All tracking numbers will be emailed/texted to the contacts you listed 10-14 days after your purchase.
For logistical reasons, if you have a multi-item order, each product may be shipped in separate packages. Typically, orders will always be shipped together unless we have a significant difference with production time of your item(s).
We ship each item from a range of our warehouses depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
ENTERING YOUR SHIPPING ADDRESS
Customers are responsible for ensuring they have entered the correct delivery address.
Your items will be sent to the exact delivery address stated on your order and if this is incorrect we unfortunately cannot reimburse you if your order does not make its way to you.
As soon as you place your order, we immediately process it in our inventory so you ONLY have 24 hours to submit a cancellation. Any requests over 24 hours will be denied. you cannot cancel placed orders.
Be sure that you are 110% sure about purchasing the product before proceeding to checkout. If you need to make a change in sizing to your order, please contact us as soon as possible and we will do our best to assist you!
Thank you,
The Plug